Services & Policies
EVENT/SITE MANAGEMENT
Lefty’s is a family owned and operated business. We pride ourselves on providing quality products and service. Our motto has always been “We do the work; you do the partying!” We are experienced with event planning including weddings, graduations, grooms dinners, company picnics, class reunions and corporate or family functions. Our staff can work within your budget, contract desired services, set up your site, facilitate the event, clean up after, and much more! Please call for rates on service providers. We work with your individual needs.
LIGHTING & CEILING DRAPING
Your day should be stress free and relaxed. Our designers work with your budget, your event site, and your ideas to come up with a spectacular plan for your day. We can order the supplies or implement decorative items that you already have. We work with many area facilities and are familiar with the various policies of each site. Please call our Event Planners at (218) 245-1387 for a consultation or quote.
LEFTY’S RENTAL POLICIES AND BUSINESS PRACTICES
*PLEASE SEE OUR “RENTAL CONTRACT” FOR TERMS AND CONDITIONS
Pricing: To better accommodate you we have extended our rental rates to three-day periods with the exception of all bounce houses which are 24 hr rentals. All charges are for time out, whether used or not. Extended rental rates are available for longer than 3 days.
Reservations: We recommend that orders be placed early to guarantee availability. Orders can be placed in person or over the phone. We require a signed contract and deposit to secure your order. Order changes must be made at least 5 business days prior to delivery.
Deposits: In order to confirm your order, a 50% deposit of the equipment rental subtotal (without tax or mileage) is required at the time of agreement. This deposit is nonrefundable. It is used to guarantee rented items.
Payments: We accept MasterCard, Visa, Discover, American Express, Cash, Personal Check or Money Orders. Final payment is due 10-14 days prior to delivery. * A 3% fee will be added for all credit card payments.
Minimum Order: There is no minimum order for rentals picked up at our warehouse location. For items delivered to your residence or venue, there is a $100.00 minimum order requirement.
Delivery: Lefty’s will set a delivery schedule and notify the customer the week of the event. Please notify us when finalizing your order if you have specific needs or requests. Delivery is to a mutually agreeable location at ground level with truck access. All other sites are subject to a surcharge. All tents are delivered and set at the prices listed, however, mileage fees are additional. Please call our office for an exact rate. Larger orders requiring more than one truck are subject to additional fees. Note: Someone should be on site when we deliver, otherwise other arrangements need to be scheduled in advance. Our staff will neatly stack rental items in one location. China, glassware and food service items arrive in special containers to ensure that you receive them sanitized and table ready. Prior to pick up all items should be in the same location, tables and chairs folded and stacked, and other items clean and in their original containers. Please scrape and rinse all dishes, and repack them in their original shipping containers. *We offer a set up and take down service to make your event more enjoyable and stress free. Please make arrangements for this at least 10 days in advance so that we may staff accordingly.
Truck Access: Our equipment is very heavy, and installations are time consuming. Therefore, our trucks must have access to within 25 feet of the delivery and installation site. If this is not possible, we must be notified in advance.
Tent Installation: We recommend in all possible circumstances that tent stakes be used to properly secure the tent for your safety and the integrity of the installation. If stakes are installed in asphalt, there will be an asphalt punch fee of $3.50 per hole. We can patch and repair holes for a fee of $3.50 per hole, upon request. Arrangements for this must be made in advance. When cement weights (100 lbs) are required there will be a $7.00 charge for each weight that is reserved.
Linens: Linens rented from Lefty’s are clean, wrapped securely and are provided in table ready condition. After the event, linens should be repacked free of all food and flowers or decor, dried and put in the linen bags or boxes provided at delivery. The customer is not responsible for replacement of linen with burn holes, stains, minor tears or rips as the damage waiver will cover this. Client is responsible for replacement of missing or severely damaged linens.
Damage Waiver: A 6% (of the total rental) non-refundable damage waiver fee is added to all orders. The damage waiver is not insurance. The waiver covers accidental breakage due to normal use. Customers are responsible for all equipment rented from the time it leaves our possession until its return. Please be sure equipment is secured when not in use and protected from the weather. We charge for missing items and all pieces must be returned to Lefty’s, as the damage waiver does not cover loss, including theft or damage caused by misuse or abuse, such as vandalism, damage done during decorating, staples, etc…
Gratuity: Our employees appreciate your kindness and generosity for a job well done. Please leave gratuities with our Crew Leaders.
TERMS AND CONDITIONS RELEVANT TO TENT RENTALS
*PLEASE SEE OUR “RENTAL CONTRACT” FOR TERMS AND CONDITIONS
Site: The renter agrees to clear the site upon which the equipment is to be erected of all structures and other impediments.
Underground Utilities: The stakes used to secure our tents and inflatables are driven 3-5 feet into the ground. Prior to installation, Lefty’s will contact you to acquire the legal description of your site as well as the exact location of installation on your property. This information is required to call Gopher State and locate underground utilities. Our staff needs these details at least 10 days prior to installation. If you choose to call Gopher State yourself, you need to provide our staff with the locate confirmation number. Safety is a priority for our installation team. In the event that a site is not marked or is marked unclearly, our staff has the right to refuse installation. Underground gas and electric lines pose a threat to our customers and staff. Any damage to these utilities is the responsibility of the property owner or person renting equipment.
Lefty’s can supply simple or elegant tents for your next reunion, company event, graduation or outdoor wedding. Tents add a beautiful and unique focal point while providing shade or protection from wind and rain. We do the work, you do the partying!
In our continuous effort to improve our services, we welcome your feedback and encourage your comments.
Member:
ARA, American Rental Association
Grand Rapids Area Chamber of Commerce
ICRTA
Industrial Fabrics Association International (IFAI)
Hibbing Area Chamber of Commerce
